Refund policy

Last updated: September 21, 2026

We want you to feel good about your purchase from A. Conrad Deas II. This policy applies to products purchased directly from books.conraddeas.com.

Returns

Physical books may be returned within 30 days of delivery if they are in resellable condition. To request a return, contact us at books@conraddeas.com before sending anything back.

For returns based on a change of mind, the customer is responsible for return shipping. Original shipping charges are not refundable.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us at books@conraddeas.com with your order information and, when helpful, photos of the issue. We will make it right with a replacement or refund as appropriate. We will cover reasonable shipping costs required to correct our error.

Preorders

Preorders may be canceled for a full refund before the order enters fulfillment. Once a preorder has entered fulfillment or shipped, the standard return policy above applies.

Digital Products and Downloads

Digital products and downloadable resources are generally not returnable or refundable after delivery or download, except when the file or product is defective, inaccessible, or a refund is otherwise required by law.

Purchases From Other Retailers

Purchases made through Amazon, Bookshop.org, or another retailer are subject to that retailer’s return and refund policies and should be handled directly with the retailer.

Refund Timing

Approved refunds are issued to the original payment method. Processing times after a refund is issued may vary by bank or payment provider.

Questions

For return or refund questions, contact books@conraddeas.com.